faqs

You can track your order by logging into your account and navigating to Account Dashboard > My Orders > Track Package. You'll also receive a shipment notification email with tracking information once your order ships.

We offer Economy shipping (5-8 business days) for $8.95 flat rate or FREE on orders $59+. Standard shipping (3-4 business days) is $16.95 flat rate. We do not ship to Alaska, Hawaii, PO Boxes, APO, or FPO addresses.

Yes! We offer free Economy shipping on orders $59 and above. Orders under $59 will have a $8.95 flat rate shipping fee.

Currently, we only ship within the continental United States. We do not ship to Alaska, Hawaii, or international addresses.

Economy shipping takes 5-8 business days, while Standard shipping takes 3-4 business days. Orders placed Monday-Friday before 11 AM PT will ship the same day. Weekend and holiday orders ship the next business day.

Once we receive your returned items, we will initiate a refund. Please allow 7-14 business days for the refund to be completed and appear in your account.

We offer free returns within 100 days of purchase. Items must be unworn, unwashed, and undecorated. We only allow 1 return per order, and a Return Authorization Number is required for all returns.

Visit our returns portal at clothingspace.loopreturns.com and enter your order number and zip code. Select the items you want to return and follow the instructions to get your Return Authorization number.

Checkout+ is our optional service that allows you to unlock free returns for just $1.98. By paying this small fee upfront, you can return items at no extra cost, avoiding higher return handling and shipping fees.

Once an order is placed, it cannot be changed or canceled as it is immediately processed. If you no longer want the item, you can submit a return request once it arrives.

Unfortunately, we cannot cancel orders once they are placed as they are immediately processed. If you no longer want the item, please submit a return request once it arrives.

No, once an order is placed, it cannot be modified. You would need to place a new order for any additional items.

First, check your front porch, side door, back porch, garage, bushes, and mailbox. Ask neighbors if they received your package. Contact the carrier directly for real-time tracking updates. If still missing, contact us and we'll help resolve the issue.

Please contact us immediately with your order number and details about the incorrect item. We'll arrange for a return and send you the correct item at no additional cost.

We have multiple warehouses across the US to ensure faster delivery. Items from the same order may ship from different warehouses, which can result in separate packages delivered on different days. This doesn't affect your shipping cost.

Enter your promo code in the discount code field during checkout. Some codes require you to be logged in to your account. Promotional offers cannot be combined with other offers - the higher discount will be applied.

Please contact our customer service team with your tax exemption certificate and we'll help you set up tax-exempt purchasing for your account.

Try resetting your password using the "Forgot Password" link on the login page. If you continue to have issues, contact our customer service team for assistance.

Bulk discounts are automatically applied when you add multiple items to your cart. Spend $80 or more to unlock additional discounts on top of our everyday wholesale prices. No minimum order requirements!